This Cookie Policy explains how HVAC Touch ("we," "our," or "us") uses cookies and similar technologies on our website hvactouch.com. Cookies help us provide you with a better experience by remembering your preferences and understanding how you use our website.

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They contain information that is transferred to your browser's storage and help us recognize you and remember your preferences.

Similar technologies include web beacons, pixel tags, and local storage objects, which serve similar purposes. Collectively, we refer to these as "cookies" in this policy.

2. How We Use Cookies

We use cookies for the following purposes:

Essential Functionality: To enable basic website functions and secure access
Performance: To understand how visitors use our website and improve performance
Preferences: To remember your settings and choices (such as language preferences)
Analytics: To analyze website traffic and user behavior
Marketing: To deliver relevant advertisements and measure campaign effectiveness

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as:

Maintaining your session while you navigate the website
Processing service requests and contact form submissions
Ensuring website security and preventing fraudulent activities

Note: These cookies cannot be disabled as they are required for the website to operate.

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by providing information about:

Pages visited and time spent on each page
Error messages encountered
Website performance metrics
Browser type and device information

Functionality Cookies

These cookies remember your choices and preferences to provide enhanced features:

Remembering if you have completed a service quote request
Storing your consent preferences for cookies
Providing customized content based on your location

Targeting/Advertising Cookies

These cookies may be set through our site by our advertising partners. They are used to:

Build a profile of your interests
Display relevant advertisements on this site and other sites
Limit the number of times you see an advertisement

4. Third-Party Cookies

We may allow trusted third parties to place cookies on your device for the services described below:

Google Analytics

We use Google Analytics to analyze website traffic and usage patterns. Google may use cookies to collect information about your browsing behavior.

Google Ads / AdSense

We may use Google advertising services to display relevant ads. These services use cookies to serve ads based on your prior visits to our website or other websites.

Social Media Platforms

Social media sharing buttons and plugins may set cookies when you interact with them. These cookies are controlled by the respective social media platforms.

5. Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. You can set or amend your web browser controls to accept or refuse cookies.

If you choose to reject cookies, you may still use our website, though your access to some functionality and areas may be restricted. Our website may not function as intended without essential cookies.

6. Browser Cookie Controls

Most web browsers allow you to control cookies through their settings. To manage cookies, select your browser from the list below for instructions:

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our use of cookies or applicable laws. Any changes will be posted on this page with an updated revision date.

8. Contact Us

If you have any questions about our use of cookies, please contact us:

Email
info@hvactouch.com
Phone
(905) 618-0075
Service Area
Greater Toronto Area, Ontario, Canada

Cookie Policy — How We Use Cookies